IPv6 Network Issues

Incident Report for Ubidots

Resolved

This incident has been resolved.
Posted Oct 15, 2020 - 14:32 UTC

Update

Networking issues were fixed by our provider and all systems are back to normal. We will continue to monitor IPv6 traffic.
Posted Oct 15, 2020 - 14:31 UTC

Investigating

Between 11:32 and 11:47 UTC we experienced degraded performance in data ingestion over IPv6, caused by internal network routing issues within the Toronto data center of our cloud provider. IPv4 traffic was not affected.
Posted Oct 15, 2020 - 14:31 UTC
This incident affected: America (HTTP Post, TCP, MQTT Publish, MQTT Subscribe).