HTTP, MQTT, TCP, UDP Ingestion and Core platform

Incident Report for Ubidots

Resolved

This incident has been resolved.

Posted Sep 13, 2023 - 21:33 UTC

Update

We are continuing to monitor for any further issues.

Posted Sep 13, 2023 - 21:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 13, 2023 - 03:56 UTC

Investigating

We have identified an error with our MQTT publish service and are currently looking into the issue.

Posted Sep 13, 2023 - 03:38 UTC

This incident affected: Ubidots Australia (Private deployment) (MQTT Publish Sydney, TCP Sydney, HTTP).