Completed -
The scheduled maintenance has been completed.
May 2, 13:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 11:00 UTC
Scheduled -
CONTEXT: Our UbiFunction/Plugins modules use API Gateways to integrate with the underlying serverless infrastructure provider. Today an UbiFunction/Plugin execution flows is:
HTTP Request => Kong (1st API Gateway) => Argo (2nd API Gateway) => Serverless infrastructure provider.
The 1st API Gateway often suffers of latencies and it has increasingly become a scalability bottleneck because of the amount of requests received in UbiFunctions/Plugins.
WHAT WILL BE DONE? We will deprecate "Kong (1st API Gateway)" and leave only "Argo (2nd API Gateway)" which has been already tested against the traffic seen in the module, and passed our scalability criteria.
Apr 29, 20:41 UTC
Resolved -
The degradation occurred between 2:07 AM UTC and 3:23 AM UTC. This incident has been resolved
Apr 30, 03:23 UTC
Monitoring -
The cause is due to high data extraction via API which increases the response latency and causes slow dashboard loading. After analyzing and identifying the issue, the concurrency level of our core was increased to handle the necessary load.
Apr 30, 02:30 UTC
Identified -
Australia Deployment: An issue has been identified and a fix is being implemented.
Apr 30, 02:07 UTC