Private Australia deployment: Events engine and asynchronous tasks
Incident Report for Ubidots
We have experienced issues with our events engine and asynchronous tasks queues deployed at the Australian private environment between 20:49 to 21:05 UTC. During the issue, alerts triggered by already set events were not triggered, and asynchronous tasks like device creation or CSV exports were not executed.

At 21:05 UTC, the engine was able to process the pending queues and the alerts should have been received some minutes later.

Our ingestion engine was not affected and any dot was lost.
Posted Dec 28, 2020 - 20:30 UTC