The AU deployment experienced an outage because of a sudden spike in data reception, which overloaded the servers and hence the web app was slow to read and display data.
Start time: 10:30 PM UTC-5 End time: 11:15 PM UTC-5 Total time: 45 min
During this time: – All data was correctly saved. – Real time update in dashboard was interrupted. – The events engine was taking up to 4 minutes to trigger events.