We have identified a system degradation at our events engine, during a deployment between 8:14 and 9:24 UTC -05:00, some dependencies needed to the correct engine implementation were missed and the devOps team had to rollback some changes at the core. This incident made to experience delays in some alerts while other inactivity alerts may be triggered as false positive.
The contingency is already fixed and the DevOps team is already monitoring the engine to avoid any additional issue.
Posted 15 days ago. Sep 02, 2019 - 15:06 UTC
This incident affected: America (Events Engine Toronto).